Careers at Wabash

Current Opportunities

Central Office/Network Technician

Reporting Location: Dieterich, IL 62424

Regular Hours: Monday-Friday 8:00 am to 5:00 pm, On-call Rotation

Status: Full-time, Hourly

Pay Range: $25.00 – $45.00, Actual pay based on experience and qualifications

Posted: July 18, 2025 until filled

General Summary:

Installs, maintains, and tests various types of central offices and Telecommunications electronics. Directly responsible for voice, data, video, and core electronics used to deliver all of Wabash’s services. Monitors and resolves all network and Central Office issues, and assists the Network Engineering Supervisor with projects as needed.

Essential CO Tech Job Functions:

  • Maintains digital Central Office equipment, routers, OLTs, rectifiers, batteries, alarm systems, DWDM, and C15 voice switch.  Assists in the installation, service, and removal of Central Office facilities and equipment.
  • Repairs Central Office equipment by performing diagnostic tests to locate trouble and performing necessary repairs using mechanical and electrical power tools and equipment.
  • Ensures functionality of newly installed Central Office equipment by performing acceptance tests as appropriate.
  • Ensures quality service by monitoring quality of all services delivered (i.e., data, voice, video).
  • Provides customer service by receiving and resolving trouble reports.  Completes appropriate reports and records and forwards information to the appropriate departments.
  • Assists Install & Repair Technicians with troubleshooting as needed.

Essential Network Technician Job Functions:

  • Assists the network engineer.
  • Installs, supports, and maintains servers or other computer systems.
  • Plans and responds to service outages and other problems.
  • Follows IT policies, procedures, and best practices.
  • Config and monitor CISCO core – DWDM – CALIX – VM Servers, etc.
  • Performs all other related duties as assigned by management.*

*These tasks do not meet the Americans with Disabilities Act definition of essential job functions and are usually less than 5% of time spent.  However, these tasks still constitute important performance aspects of the job.

Requirements

  • IL Driver’s License

Knowledge, Skills, and Abilities:

  • Knowledge of the telecommunications industry and digital switching technology.
  • Knowledge of Central Office equipment.
  • Knowledge of company products and services.
  • Knowledge of company policies and procedures.
  • Knowledge of industry regulations.
  • Skill in installing, repairing, and maintaining Central Office switching equipment.
  • Skill in using mechanical and electric power tools.
  • Skill in analytical thinking and problem solving.
  • Skill in operating various service equipment.
  • Proficiency in operating various office equipment, including personal computers, different software programs, copiers, and telephone systems.
  • Ability to communicate with co-workers and various business contacts professionally and courteously.
  • Skill in analytical thinking and problem solving.
  • Ability to read and interpret various types of documents, including schematics, blueprints, and circuit diagrams.
  • Ability to pay close attention to detail.
  • Ability to evaluate, test, and repair sophisticated equipment.
  • Ability to work independently and make sound technical decisions using the information at hand.
  • Ability to effectively function as a team player.
  • Ability to communicate with co-workers and various business contacts professionally and courteously.
  • Ability to organize, prioritize, and handle multiple work assignments.

Education and Experience:

High School diploma or equivalent plus specialized training in electronics.  One to two years’ experience in Central Office/Plant operations is also required. Experience with Windows, Linux/Unix, remote access, storage appliances, Cisco router, switch, and firewall configuration, LAN/WAN, TCP/IP, DNS, DHCP, WINS, LDAP, and ECM is necessary. Microsoft System Administrator, Systems Engineer, and Cisco Network Certifications are desired.

Physical Requirements:

PHYSICAL REQUIREMENTS 0-24% 25-49% 50-74% 75-100%
Seeing:

Must be able to service orders and trouble reports.

  

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Hearing:

Must be able to hear well enough to communicate with employees and business contacts.

  

X
Standing/Walking:

Must be able to move about the work site.

 X
Climbing/Stooping/Kneeling:

Must be able to stoop, kneel, and crawl to perform installations.

 X
Lifting/Pulling/Pushing:

Must be able to lift at least 50 lbs.

 X
Fingering/Grasping/Feeling:

Must be able to write, type, and use the phone system.

  

X