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Demonstrate excellent customer service in dealing directly with subscribers and the public
•    Provide light construction oversight, operation & maintenance of voice, data, and IPTV lines
•    Install, maintain, and repair customer premises equipment. Install drop wires, network interface devices, FTTH equipment, and performs installation wiring or rewiring for new and existing subscribers.
•    Conduct locates of buried fiber cables

  •  Install and troubleshoot voice, data, and IPTV services
    •    Demonstrate exceptional communications, customer service skills, technical and problem-solving skills, and the ability to effectively operate tools necessary to perform job duties.
    •    Work independently in remote locations
    •    Terminate, splice, and test fiber optic cables
    •    Perform site surveys for upgrades and new installations of hosted PBX systems
    •    Participate in On-Call rotations

Knowledge, Skills, and Abilities
•    Excellent customer service and communication skills.
•    A self-starter and a quick study.
•    Ability to operate hand tools and perform professional cabling installations.
•    Working knowledge of Windows-based personal computer equipment, including Microsoft Office Suite.
•    Work independently in the absence of supervision and in a team environment.
•    Must be detail-oriented.
•    The physical demands of this position require standing, sitting, stooping, kneeling, walking, the ability to lift at least 50 pounds.
• Individuals must demonstrate a positive attitude in a rapidly changing industry.
•    Ability to work a schedule of 8-hour days and 40-hour weeks with occasional overtime.

  • The position will be subject to on-call rotation.

Desired Education and Experience
•    Knowledge and skills usually acquired through two years of technical training or equivalent experience.
•    Calix E7 Platform
•    Microsoft Office Application Suite
•    Residential networks/home entertainment technologies

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Locations

P.O. Box 299
14415 US HWY 45
Louisville, IL 62858

123 E Main Street
Salem, IL 62881

113 Hagen Drive
P.O. Box 719
Flora, IL 62839

Office Hours

Monday- Friday
8:00 a.m. to 5:00 p.m.
24/7 Customer Support

“This institution is an equal opportunity provider and employer.”

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Remember when you could pick up the phone, call support and actually get help? Well, you can still do that when you switch to Wabash. We have a whole team of real, live people who can help you with any issues. Call today at (618)665-3311. ... See MoreSee Less

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Wabash CO-OP