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Trouble Shooting Digital Video

RG 2200 Gateway Trouble Shooting

Power to the TV should be on.

The TV should be on channel 6 and the additional stream on channel 7.

Check the input on the TV. It may have been accidently changed to DVD/VCR player.

If you have DSL (Internet Service), are you having problems with it also?

Are the lights on the receiver green? If not, is there electric power to the receiver?

If the lights on the receiver are red, reset the receiver to attempt to obtain green lights. You may do it one of two ways:

  1. Press the reset button (the button to the far right on the front of the receiver with an X) for at least 5 seconds.
  2. Unplug the receiver from the electric outlet and plug it back in.

RG 2400 Gateway Trouble Shooting

Power to the TV should be on.

The TV should be on channel 3 and the additional stream on channel 7.

Check the input on the TV. It may have been accidently changed to DVD/VCR player.

If you have DSL (Internet Service), are you having problems with it also?

Is the "ON" light lit on the front of the receiver? If not, is the clock on the front panel displaying the time? If the "ON" light is not lit but the clock is, press the "POWER" button on the front of the receiver for at least 5 seconds.

If there are no lights or clock displayed on the front panel, check the electric connection at the wall outlet. If unit is plugged in, attempt to reset the receiver. You may do it one of two ways:

  1. Press and hold the "POWER" button for at least 5 seconds.
  2. Unplug the receiver from the electric outlet and plug it back in.

If your receiver does not come back up, please call 618-665-3311 or 611 from anywhere in the WTCI service area.

Click on the links below for instructions on programming your remote control:

Programming Your Remote (Amino)
   
Programming Your Remote (SRC-200)
   
Programming Your Remote (UR2-211)
   
Programming Your Remote (SRC-300)
   
Programming Your Remote (SRC-350)

 

 

 
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Contact Info

Wabash Independent Networks

P.O. Box 719
113 Hagen Drive
Flora, IL 62839

Hours        
Monday- Friday
8:00 a.m. to 5:00 p.m.

Phone        
618-665-9946
877-878-2120

Internet
Tech Support

618-662-3636
24 Hours A Day
7 Days A Week

Email         
General Questions
winita@wabash.net

Technical Support

techsupport@wabash.net

To Report Abuse or
Security Related
Issues

abuse@wabash.net

 

 
 

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